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Continuous monitoring 24 hours a day, 365 days a year.

By continuously monitoring the telephone line integrity, BT Redcare detects line cuts and faults within seconds. It therefore represents a major security enhancement, which is fully endorsed by leading UK insurers. BT Redcare also reduces your signalling costs because it does not generate call charges, nor does it require a dedicated telephone line.

BT Redcare uses non-dialling technology, which is not interrupted by normal telephone usage, nor is it dependent on the line number, and hence it is completely unaffected by any future telephone code changes.

You’re never unknowingly cut off with Redcare

Some burglars, vandals or arsonists first cut your telephone lines
to prevent your intruder or fire alarm signal reaching our Alarm Receiving Centre (ARC). Redcare is a monitored alarm service, connected to an existing BT phone line, which signals an alarm upon activation or when the line has been cut. It has a wide range of applications including commercial, industrial, government and residential. Incorporating analogue, digital and radio mediums, Redcare provides maximum protection against intruders, fire and monitoring of critical plant and machinery systems.

How Redcare works to protect your property

The Redcare network is continuously in contact with the protected premises to ensure telephone line integrity is maintained. Redcare equipment, located in the BT exchange, immediately detects any loss of signal. If there is a line fault or the line is cut, Redcare checks to confirm that communication has genuinely failed, thereby reducing the risk of false alarms. If a response is not received, then Focus’s ARC is immediately alerted.

In the event of a genuine alarm signal, Redcare identifies which alarm signal is affected (Intruder, Fire, Plant etc). The alarm signals are then transmitted to Focus’s ARC where trained operators follow agreed action plans by contacting the relevant emergency services and the specified keyholders.

The Benefits

• As standard Redcare, plus:
  
• Dual path Radio back-up.
  
• Continuous monitoring via radio and BT line.
  
• Line failure reported within seconds.
  
• 2nd path provides monitoring until faulty path re-instated.
  
• If both paths are attacked Redcare GSM will send confirmation to the ARC.

Redcare GSM

Redcare with GSM is a Redcare connection with a GSM radio back-up path enabling your alarm system to be monitored by radio as well as via an existing BT line. By adding O²’s GSM network your premises are monitored through two completely separate paths. If one path fails, or is interrupted, then the other informs Focus’s Alarm Receiving Centre immediately, and continues to monitor any subsequent alarms.

If the GSM Interface Device loses contact with the GSM network, an alarm is transmitted to Focus’s Alarm receiving Centre using the BT line, this means that with Redcare GSM alarms can be signalled via both BT line and radio paths.

The Benefits

• As standard Redcare, plus:
  
• Dual path Radio back-up.
  
• Continuous monitoring via radio and BT line.
  
• Line failure reported within seconds.
  
• 2nd path provides monitoring until faulty path re-instated.
  
• If both paths are attacked Redcare GSM will send confirmation to the ARC.

Redcare ISDN

Redcare ISDN is the Redcare digital service which allows you to take better control over day-to-day communication costs. This ISDN 2e (BT’s high speed integrated digital network service) service allows commercial premises to link security and site management monitoring applications through one ISDN 2e telephone line. Importantly it offers enhanced security; if the ISDN 2e line is down Redcare ISDN will let the Focus Alarm Receiving Centre know within seconds.

Where ISDN is used to pass important data around an organisation orCCTV data to Focus’s ARC, line monitoring is an essential addition.

The Benefits

• As standard Redcare, plus:
  
• Monitoring in sites where no analogue telephone lines are available.
  
• Monitoring IT data links – prevent IT systems being out of action by detecting system faults.
  
• CCTV monitoring system using ISDN lines can be further enhanced with Redcare ISDN.
  
• Link Intruder, Fire, CCTV, Plant Systems into one alarm signalling system on one ISDN line.

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